Contacts and services

DECCW Information Centre - for information on national parks, biodiversity, climate change and sustainable living and a wide variety of conservation and environmental topics, including air quality, noise, pesticides, water, soils, native vegetation, hazardous materials and waste disposal. Also contact us to report pollution, smoky and noisy vehicles, and littering from vehicles.

Phone :

131 555 (pollution reporting, environment information and publication requests) for the cost of a local call within New South Wales (mobiles excluded) or (02) 9995 5555.

1300 361 967 (national parks information, annual passes, residential rebates and publication requests) for the cost of a local call within Australia (mobiles excluded) or (02) 9995 5550.

Email: info@environment.nsw.gov.au

Online:  use our feedback form to comment on our website or for information/publication requests

Head office

59-61 Goulburn Street, Sydney
PO Box A290, Sydney South NSW 1232
Phone: +61 2 9995 5000

Fax: +61 2 9995 5999 (Hearing impaired callers please call our TTY on +61 2 9211 4723)
Access details: Travelling to our Goulburn Street office

Other offices

Sydney and surrounds

• Beachwatch and Harbourwatch daily bulletins - DECCW information service
• Bents Basin State Conservation Area local office - DECCW office (national parks)
• Biodiversity Conservation Unit, North East Branch - DECCW office
• Blue Mountains (Blackheath) - National park visitor centre
• Blue Mountains (Glenbrook) - DECCW office (national parks)
• Blue Mountains (Katoomba) - DECCW office (national parks)
• Central Coast - Gosford - DECCW office
• Central Coast - DECCW office (national parks)
• Chatswood - DECCW office (national parks)
• DECCW Information Centre (Sydney CBD) - DECCW information service
• Environment Line - DECCW information service
• Gosford - NSW Office of Water - DECCW office (NSW Office of Water)
• Hartley Historic Site - National park visitor centre
• Hurstville - DECCW office
• Jenolan Caves - DECCW office
• Killcare - National park visitor centre
• Kurnell (Botany Bay National Park) - National park visitor centre
• La Perouse (Botany Bay National Park) - National park visitor centre
• Lake Munmorah - DECCW office (national parks)
• Mosman - DECCW office (national parks)
• Mount Annan Botanic Garden - Botanic garden
• Mount Tomah Botanic Garden - Botanic garden
• Northern Beaches (Forestville) - DECCW office (national parks)
• POEO Service Centre - DECCW information service
• Park Management Policy Unit, Parks and Wildlife Division - DECCW head office
• Parramatta - NSW Office Water - DECCW office (NSW Office of Water)
• Parramatta - DECCW office
• Parramatta - DECCW office (national parks)
• Parramatta - DECCW office (sustainability programs)
• Penrith - NSW Office of Water - DECCW office (NSW Office of Water)
• Picton - DECCW office (national parks)
• Richmond - DECCW office (national parks)
• Royal Botanic Gardens and Domain, Sydney - Botanic garden
• Sydney - NSW Office of Water - DECCW office (NSW Office of Water)
• Sydney CBD - DECCW head office
• Sydney Harbour (Cadmans Cottage) - National park visitor centre
• Sydney North (Ku-ring-gai Chase National Park) - National park visitor centre
• Sydney North (Hornsby) - DECCW office (national parks)
• Sydney South (Audley) - DECCW office (national parks)
• Sydney South (Royal National Park) - National park visitor centre
• Sydney air pollution - DECCW information service
• Vaucluse - DECCW office (national parks)
• Windsor - DECCW office (national parks)
• Wolli Creek - NSW Office of Water - DECCW office (NSW Office of Water)

South Coast and Highlands

• Bega - NSW Office of Water - DECCW office (NSW Office of Water)
• Bombala - DECCW office (national parks)
• Bungonia local office - DECCW office (national parks)
• Fitzroy Falls Visitor Centre - National park visitor centre
• Goulburn - NSW Office of Water - DECCW office (NSW Office of Water)
• Illawarra - DECCW office (sustainability programs)
• Jindabyne (Resorts Section office) - DECCW office (national parks)
• Merimbula - DECCW office (national parks)
• Merimbula - National park visitor centre
• Minnamurra Rainforest - National park visitor centre
• Narooma - National park visitor centre
• Nowra - NSW Office of Water - DECCW office (NSW Office of Water)
• Nowra - DECCW office (national parks)
• Perisher Valley (Resorts Section Municipal Services Unit) - DECCW office (national parks)
• Queanbeyan - NSW Office of Water - DECCW office (NSW Office of Water)
• Queanbeyan - DECCW office
• Queanbeyan - DECCW office (national parks)
• Queanbeyan - DECCW office (sustainability programs)
• Snowy Mountains (Jindabyne) - National park visitor centre
• Snowy Mountains (Khancoban) - National park visitor centre
• Snowy Mountains (Tumut) - National park visitor centre
• Snowy Mountains (Yarrangobilly Caves) - National park visitor centre
• Southern Highlands (Fitzroy Falls) - DECCW office (national parks)
• Tumut - NSW Office of Water - DECCW office (NSW Office of Water)
• Ulladulla - DECCW office (national parks)
• Wollongong - NSW Office of Water - DECCW office (NSW Office of Water)
• Wollongong air pollution - DECCW information service
• Wollongong - DECCW office
• Wollongong - DECCW office (national parks)

Outback NSW

• Baradine - DECCW office (national parks)
• Bourke - DECCW office (national parks)
• Broken Hill - DECCW office (national parks)
• Buronga - NSW Office of Water - DECCW office (NSW Office of Water)
• Buronga - DECCW office (national parks)
• Cobar - DECCW office (national parks)
• Paroo Darling National Park Visitor Centre - National park visitor centre
• Tibooburra - DECCW office (national parks)

Northern Rivers

• Alstonville - NSW Office of Water - DECCW office (NSW Office of Water)
• Byron Bay - National park visitor centre
• Grafton - NSW Office of Water - DECCW office (NSW Office of Water)
• Grafton - DECCW office
• Grafton - DECCW office (national parks)
• Kyogle - DECCW office (national parks)
• Lismore/Alstonville - DECCW office (national parks)
• Murwillumbah - NSW Office of Water - DECCW office (NSW Office of Water)
• Tweed Area Office - DECCW office (national parks)

New England Tablelands

• Armidale (local office) - DECCW office (national parks)
• Armidale (regional office) - DECCW office (national parks)
• Armidale - NSW Office of Water - DECCW office (NSW Office of Water)
• Armidale UNE - NSW Office of Water - DECCW office (NSW Office of Water)
• Armidale - DECCW office
• Glen Innes - NSW Office of Water - DECCW office (NSW Office of Water)
• Glen Innes - DECCW office (national parks)
• Gunnedah - NSW Office of Water - DECCW office (NSW Office of Water)
• Inverell - NSW Office of Water - DECCW office (NSW Office of Water)
• Moree - NSW Office of Water - DECCW office (NSW Office of Water)
• Tamworth - NSW Office of Water - DECCW office (NSW Office of Water)
• Tenterfield - DECCW office (national parks)
• Walcha - DECCW office (national parks)

Hunter and Mid North Coast

• Arakoon State Conservation Area local office - DECCW office (national parks)
• Bulga - DECCW office (national parks)
• Coffs Harbour (Natural Resources) - DECCW office
• Coffs Harbour - NSW Office of Water - DECCW office (NSW Office of Water)
• Coffs Harbour - DECCW office
• Coffs Harbour - DECCW office (national parks)
• Dorrigo Rainforest Centre - National park visitor centre
• East Maitland - NSW Office of Water - DECCW office (NSW Office of Water)
• Gloucester - DECCW office (national parks)
• Grafton (DECC) - DECCW office
• Great Lakes (Pacific Palms) - DECCW office (national parks)
• Kempsey (DECC) - DECCW office
• Kempsey - NSW Office of Water - DECCW office (NSW Office of Water)
• Muswellbrook - NSW Office of Water - DECCW office (NSW Office of Water)
• Nelson Bay - DECCW office (national parks)
• Newcastle - NSW Office of Water - DECCW office (NSW Office of Water)
• Newcastle air pollution - DECCW information service
• Newcastle - DECCW office
• Newcastle - DECCW office (sustainability programs)
• Port Macquarie - DECCW office (national parks)
• Scone - DECCW office (national parks)
• Sea Acres Rainforest Centre, Port Macquarie - National park visitor centre
• South West Rocks (Trial Bay Gaol) - National park visitor centre
• Taree - DECCW office (national parks)

Central NSW

• Abercrombie Caves - DECCW office
• Albury (Environment Protection & Regulation) - DECCW office
• Albury (Natural Resources) - DECCW office
• Albury - NSW Office of Water - DECCW office (NSW Office of Water)
• Bathurst - NSW Office of Water - DECCW office (NSW Office of Water)
• Bathurst - DECCW office
• Bathurst - DECCW office (national parks)
• Borenore Caves - DECCW office
• Condobolin - NSW Office of Water - DECCW office (NSW Office of Water)
• Coonabarabran (Warrumbungle National Park) - National park visitor centre
• Cootamundra - NSW Office of Water - DECCW office (NSW Office of Water)
• Cowra Research Centre - DECCW office
• Dubbo (Natural Resources) - DECCW office
• Dubbo - DECCW office
• Dubbo - DECCW office (national parks)
• Forbes - NSW Office of Water - DECCW office (NSW Office of Water)
• Forbes - DECCW office (national parks)
• Griffith - DECCW office
• Griffith - DECCW office (national parks)
• Hay - NSW Office of Water - DECCW office (NSW Office of Water)
• Hay - DECCW office (national parks)
• Hill End - National park visitor centre
• Leeton - NSW Office of Water - DECCW office (NSW Office of Water)
• Mudgee - DECCW office (national parks)
• Narrabri - NSW Office of Water - DECCW office (NSW Office of Water)
• Narrabri - DECCW office (national parks)
• Oberon - DECCW office (national parks)
• Orange (DECC) - DECCW office
• Orange - NSW Office of Water - DECCW office (NSW Office of Water)
• Wagga Wagga (DECC) - DECCW office
• Wagga Wagga - NSW Office of Water - DECCW office (NSW Office of Water)
• Wombeyan Caves - DECCW office
• Yanco Natural Resource Laboratory (DECC) - DECCW office