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Contact us

Use the following contact information to get in touch with the Office of Environment and Heritage (OEH) and National Parks and Wildlife Service (NPWS).

Contacting us online

Email

info@environment.nsw.gov.au 

Please include what you are inquiring about in the subject line.

Online

Use our online feedback form to give us feedback about our site, report website problems or suggest improvements.

Online | Email 

Phone

Main switchboard: (02) 9995 5000
 
Environment Line: 131 555 

(local call from landlines within NSW) or (02) 9995 5555 (from outside of NSW)

Deaf, hearing impaired and speech impaired access

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service

  • TTY users phone 133 677 then ask for the number you want
  • Speak and Listen users phone 1300 555 727 then ask for the number you want
  • Internet relay users connect to the NRS then ask for the number you want

Fax: (02) 9995 5999


Offices | Information lines

Our offices

Mail our Head Office

PO Box A290
Sydney South, NSW 1232
Australia

Visit our offices

Information Centre

Head office: Sydney CBD
Level 14, 59-61 Goulburn Street

Other important contacts

Report pollution and littering

Report pollution in New South Wales:
24 hours a day, 7 days a week.

Environment Line
Phone: 131 555
(local call from landlines within NSW)
or (02) 9995 5555
(from outside NSW)

Reporting littering from a vehicle

Report littering from a vehicle using the website or a mobile app

National parks and annual passes

Visitor centres | Local offices

Contact the Parks Line for information about facilities and closures as well as brochures and maps.

Phone: 1300 361 967
(local call from landlines within NSW)

Annual Pass Contact centre
Phone: 1300 072 757
(local call from landlines within Australia)

FAQs and online services

Ask Environment Line

Ask Environment Line

Answers to common questions about environmental issues and reporting pollution.

Online services

View all available online services

Media information

Public Affairs Branch
Phone: (02) 9995 5347
(includes after hours)
Email

Information Centre - publications

The Information Centre provides resources on a wide variety of conservation and environmental topics.

Download publications

Request copies: Online | Email

Phone: 131 555
for OEH publications

Phone: 1300 361 967
for national parks publications

Contact an office

Branches, units and staff within the organisation can be contacted via the main switchboard.

Phone: (02) 9995 5000

Get involved

Volunteer

Make a positive difference and contribute to preserving our environment.

Public consultation

Comment on proposed new policies and legislation.

Connect on social media, newsletters and apps

Keep up to date on what’s happening.

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Page last updated: 01 May 2015