Meet the information officer
My duties at work are to:
- answer phone calls, faxes, emails and visitors' questions
- help people find information
- organise the office
- take visitors on tours in national parks
- write and design information signs and fact sheets
- do office work that helps the other workers to do their jobs
My workplace
I work inside in an office or a visitor centre, or outside in the national park.
Sometimes I visit schools and other community groups.
My work clothes
When I'm talking to the public I wear a uniform: a light brown cotton shirt with a NPWS badge on the shoulder, shorts or trousers and shoes. I wear a hat when I am working outside.
My equipment
When I am in the office I use a phone, computer, photocopier, filing cabinets, fact sheets and the library. When I'm outside I might use a camera, maps and a first aid kit.
My job skills
I have lots of different job skills such as organising an office, doing accounts, working a telephone switchboard, writing fact sheets, talking to people and leading tours.
What I like about my job
I like working as part of a team. I like helping the public to learn about our national parks. I also like helping visitors and reading letters from them when they have enjoyed their visit.
More stuff to download
Activity sheet (PDF - 148KB)
Information officers do lots of different things. Download and print out this activity sheet, to see what's involved in this job.
Page last updated: 27 February 2011
