In most cases, concerns should be referred to the source or person causing the pollution. The resources on these pages should be used when an approach to the person causing the problem has not been or is unlikely to be successful.
If you observe pollution
Note as many details of the incident as possible, including time, date, location, descriptions of the people involved, vehicles and number plates.
For major pollution incidents
If the incident presents an immediate threat to human health or property, such as toxic fumes or a large chemical spill, call 000 to report it immediately to emergency services. As first responders, Fire and Rescue NSW, the NSW Police and the NSW Ambulance Service are responsible for controlling and containing incidents.
Reporting to the responsible organisation
Non-emergency incidents should be reported to the organisation responsible for regulating pollution from that activity. To find out which organisation is responsible for the incident, please follow the relevant link below:
If you or your company cause pollution
Anyone engaged in the activity resulting in the pollution incident has a duty to report the incident. Whoever occupies land where a pollution incident occurs must also report it. Failure to do so is an offence and carries a fine.
Find out more about the duty to notify
If you hold an environment protection licence
Call the EPA on 131 555.
If you don't hold an environment protection licence
Call your local council.
View a list of NSW councils
Contact the Environment Line at any time.
By phone: 131 555
By email: firstname.lastname@example.org
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Page last updated: 19 December 2013