Contacts for noise pollution

Reporting noise pollution - who to contact

Where noise pollution (combined with another form of pollution) causes or threatens material harm to the environment, a number of authorities must be notified - see duty to notify.

Members of the public wishing to report or inquire about noise pollution should contact the organisation responsible for its regulation, as set out below.

Noise source

Contact

Industrial /commercial noise

Large industrial complexes

EPA Environment Line, phone: 131 555

Smaller factories and backyard workshops

Local council

Commercial premises - ventilation, air conditioning, refrigeration

Local council

Transport noise

Aircraft in flight, taxiing, taking off and landing

Local council

Noisy motor vehicles (including trail bikes) in a public place, such as:

  • roads, verges and car parks
  • off road, including parks and reserves

EPA Environment Line, phone: 131 555, or 
Police Assistance Line, phone: 131 444, or
local council

Noisy motor vehicles (including trail bikes) on private property

Police Assistance Line, phone: 131 444, or
local council

Road traffic:

  • local roads
  • freeways, tollways, main roads 

Local council

 

Roads and Maritime Environment Line
phone: 1300 308 349

Rail noise

EPA Environment Line, phone: 131 555, or 
Rail Greenline phone: 1300 656 999

Naval vessels

Defence Department, phone: 1300 333 362

Container and passenger ships

Ports Corporation: Sydney, phone: 9296 4999
Port Kembla, phone: 4275 0100
Newcastle, phone: 1800 048 205

Recreational boating, jet skis

NSW Maritime Info Line, phone: 131 256 

Amplified music from vessels

NSW Maritime Info Line,  phone: 131 256 or 
Water Police, phone: 9320 7499 or 
local council

Construction noise

Road construction:

  • freeways and tollways 
  • main roads  
  • other roads

EPA Environment Line, phone: 131 555
RTA, phone:1300 308 349
Local council

Building construction
Major public infrastructure

Local council
EPA Environment Line, phone: 131 555

Public sporting and entertainment venues

Motor sports and gun/rifle/pistol clubs

Local council

Sporting facilities

Local council

Aquatic motorised sporting events

NSW Maritime Info Line,  phone: 131 256

Concert facilities

Local council

Concerts at major state venues (e.g. SCG, the Domain, Centennial Park, Moore Park)

EPA Environment Line, phone: 131 555

Entertainment activities at Sydney Olympic Park Sydney Olympic Park Authority, phone: (02) 9714 7300 
Neighbourhood noise

Noise from residential premises, animal noise, barking dogs, power tools, loud music, air conditioners, pool pumps, etc.

Local council or Police Assistance Line, phone: 131 444

Building intruder or car alarms

Local council or Police Assistance Line, phone: 131 444

Page last updated: 23 May 2012