Unreasonable complainant conduct policy

This policy has been developed to assist all staff members to better manage unreasonable complainant conduct.

Date
5 March 2018
Publisher
Office of Environment and Heritage
Type
Publication, Policy
Cost
Free
Language
English
  • ISBN 978-1-92575-309-7
  • ID OEH20180050
  • File PDF 277KB
  • Pages 15
  • Name unreasonable-complainant-conduct-policy-180050.pdf

This policy is intended to ensure that we handle unreasonable complainant conduct fairly, efficiently, effectively and consistently.