The report allocates a performance trend for the 12–month period for 33 key performance indicators (KPIs). The trend was determined following evaluation of the 2013–14 performance compared to the previous year’s performance and rated as either:
- significant improvement
- no significant change
- decline in performance.
This year saw an improvement in 39 per cent of the performance indicators. The majority of indicators remained stable or unchanged.
Through the implementation of Environmental Management Systems and a strong philosophy of continuous improvement, resort operators are reducing their environmental impacts, protecting and restoring the natural values of the areas while maintaining sustainable tourism destinations.