Environment Line

The Environment Line responds to queries about environmental issues and pollution in New South Wales.

Contact details

Phone: 131 555 to report pollution or environmental incidents (for the cost of a local call within NSW (mobiles excluded))
1300 361 967 or 9995 5555 for publication requests and general enquiries
9995 5000 OEH and EPA switch
National relay service for hearing impaired customers: 133 677

Fax: (02) 9995 5911

Email: info@environment.nsw.gov.au

Street address: Level 14, 59 Goulburn Street, Sydney NSW

Postal address: PO Box A290, Sydney South NSW 1232

Opening hours: 8:30 am-5:00 pm, Monday-Friday. General information inquiries are handled during business hours. Reports of pollution incidents where either EPA or OEH has a direct regulatory role, and reports relating to motor vehicles, are taken 24 hours a day, seven days a week.


Report pollution

The Environment Line accepts reports of pollution and environmental incidents where the EPA or OEH have a direct regulatory role, and reports relating to motor vehicles 24 hours a day, 7 days a week.

Phone: 131 555

Find out which agency is responsible

Ask Environment Line

Find answers

Answers to common questions about environmental issues and reporting pollution can be found online in Ask Environment Line.

Request information or publications

Many of our publications can be downloaded from our publications page or copies obtained through Shop NSW.

To make a general enquiry about national parks, environment and conservation, and heritage, or find out if printed versions of publications are available, contact the OEH Information Centre:

  • phone 1300 361 967 for national parks publications
  • phone 131 555 for OEH and EPA publications, or
  • submit an online request.

Search image library

Request copyright permission

Visit the Information Centre

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Page last updated: 20 January 2014