Pensioner Discount Application

Australian pensioners and eligible veterans can apply for a 30% discount to both water and sewerage service charges. Please note this discount does not apply to usage charges.

Who is eligible to apply for a pensioner discount?

  • Australian Pensioner Concession Card holders
  • Holders of an Australian Veterans Gold DVA Card embossed with 'EDA' or 'TPI'
  • Holders of an Australian Veterans Gold DVA Card without 'EDA' or 'TPI', who can provide a letter from the Department of Veteran's Affairs confirming disability pension of 70% or higher, or a minimum of 50 impairment points.

Who is not eligible to apply for a pensioner discount?

  • War widows or White DVA Health Card holders
  • Student concession card holders
  • Transport concession entitlement holders
  • International pensioner or seniors card holders.

How to apply

You will need to provide the following documents:

  • proof of your pension (Australian Pensioner Concession Card, DVA Gold Card and/or letter from DVA)
  • proof of address (licence or copy of utilities bill with your name and property address displayed)
  • a completed Pensioner Discount Application.

The information you provide in this form will only be used for the purpose for which it was collected. By submitting, you consent to storage, use, and disclosure of your personal information in accordance with our privacy policy. You can request access and amendment of your personal information.

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